My.Withings.com is currently unavailable

Categories: Withings tips & news

Dear Withings users,

Our server host is currently experiencing an unusually high number of requests. As a result, access to your dashboard can become slow or impossible. Please note that the safety of your personal data is not affected in any way by this attack.

We apologize for the inconvenience and we are working to resume normal service as soon as possible on the Withings dashboard and applications. You can check our Facebook and Twitter accounts for further updates.

EDIT January 17th at 1:00 pm GMT: The malicious attack is now over. However, we are doing maintenance on our systems and access to the dashboard will remain difficult in the next few hours.

EDIT January 17th at 6:30 pm GMT: Maintenance of our service is still in progress. We have restored access to the dashboard but you may experience some slowness. Nevertheless, you should be able to access your weight and blood pressure data from the Withings mobile apps.

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  • Johan Voets

    Hi guys,

    Thanks for the updates, but what about the API? It seems that it is still not running as expected?

    Cheers!

  • http://blog.withings.com/ Withings

    Hi Johan, due to ongoing maintenance operations, sharing data with other sites through our API will remain unavailable until the end of the week. The measures accumulated in the meantime will be synchronized when service is restored.

  • http://blog.withings.com/ Withings

    Hello Sergio, following our maintenance operations after the attack, you may need to reboot your device to restore access to the live audio and video feed. We apologize for inconvenience this causes. Let’s us know if it works!

  • http://blog.withings.com/ Withings

    Hello, due to ongoing maintenance operations, sharing data with other sites through our API will remain unavailable until the end of the week. The measures accumulated in the meantime will be synchronized when service is restored.

  • http://blog.withings.com/ Withings

    Hello Chad, due to ongoing maintenance operations, sharing data with other sites through our API will remain unavailable until the end of the week. The measures accumulated in the meantime will be synchronized when service is restored.