Getting Started With Your Body Smart Scale

Heart health
June 16, 2017

Just bought a new Body smart scale? Want to know how to make the most of it? You’ve come to the right place. Read on to learn about all of the exciting features of your new connected scale.

Once you’ve finished pairing the Body scale with your phone or tablet, you’re ready to start tracking your weight. The following tips will help you learn how to use your scale and understand all it has to offer.

Get Started

1. Find a home for your scale. Your scale can live in the bedroom or the bathroom, really anywhere that’s convenient for you. Just be sure to pick a spot that helps you remember to actually use the scale. If you are using the scale on a carpet, don’t forget to use and install the included carpet feet for more accuracy.

2. Hop on the scale. Our Position Control technology will help you center your weight for the most accurate reading. If your weight resembles that of another user, the screen will split showing both trigrams (the three letters you choose to identify each user). Lean to the side displaying your trigram to signal which user you are, and the data will register to your profile.

3. The scale will display weight, BMI and a local weather report (if connected through a Wi-Fi network). It can also show your steps from the previous day if you’ve been using a Withings activity tracker or Health Mate’s built-in activity tracking feature and you activate this screen.

To customize what appears on the scale screen, go to the My Devices tab (watch icon) > Scroll down to find Body > select “Settings” > select “Screens customization.”  If there is more than one user in your Health Mate profile, it will ask you to select which user so you truly personalize the experience.

Note: Don’t worry if the weather screen doesn’t show up the first time you step on the scale with Wi-Fi enabled. Once your first round of data is sent to Health Mate, the scale’s location will be set, and the weather screen should display during your next weigh-in.

4. The results will be instantly and automatically updated on your Health Mate account. Open the Health Mate app to analyze your trends and track your progress. When you open Health Mate after stepping on the scale, you will find several screens to help you interpret your results.

Become familiar with Health Mate

In addition to automatically recording your results from the Body scale, Health Mate lets you do the following:

  • Set a weight goal
  • Select a target date for your goal
  • Break your goal into achievable weekly subgoals
  • Get inspired with daily messages and insights

So, have you taken the scale for a spin? Enjoying it? Any issues you
still need help with? Our customer service team is here for you.
Here’s where you can see our FAQ and contact our support team.